When we talk of digital exclusion and people not being able to ‘do things digitally’, we often or mostly talk about the people who use our services. But what about the people providing your services; do they know what they’re doing?
This article reflects on how behavioural insights can contribute to better designed financial interventions for low income tenants. This encourages a shift away from seeing poverty as reflective of character flaws to a focus on the context of poverty.
This is the first of our Anonymous contributions from a social housing professional working in the intensive housing management part of a large housing association. The author wants to bring to the forefront some challenges they are facing and hopes to start a recognition and discussion about what housing providers can do to prevent people from falling through the cracks.
By Hannah Absalom @HousingHannah Algorithms, segmentation, big data, predictive analytics are buzzwords that sound mysterious and complicated; possible silver bullets to solve some of the
This articles shares some findings and asks the reader to dive a bit deeper into a report on Exempt Accommodation that argues that there is a risk that it runs exempt from responsibility.
There’s people who love data, and people that just stare at it and wait for something magical to happen to make it interesting all of a sudden. That’s what Caroline Duvier has done here: make it interesting. She uses baking and sweets to talk about data and how you can consider data to be the ingredients of a wonderful cake called ‘happy residents’!
The Covid19 pandemic has brought with it a lot of challenges. Not everything has been easy, and a lot of people have suffered a lot and lost loved ones, but luckily some challenges also give us the opportunity to learn and slingshot us into new, better practices. Mark Glinwood writes about Governance in Social Housing and how the pandemic can be seen as the ‘ultimate disruptor, for good’.
How we talk about social housing, market it and find new funders to build more of it is not a straightforward thing. Language matters, and has a lot more power and influence than people think. Sana Malik, a PhD student at Universiti Sains Malaysia, shares with us how language matters in the case of social housing in Pakistan.