Data Quality is not optional, but it shouldn’t be hard work either

Matt Jollands has worked in and around social housing for the best part of a decade, and through discussion with peers, observations of the industry and current discussions sector wide he believes that there is an issue with data in UK social housing.

Housing Associations love to talk about being ‘data driven’, but if we’re honest, in most circumstances the data that drives decisions, allows performance management and benchmarking, and ultimately could help to improve the service that tenants receive is patchy at best, and unusable at worst.

In this article Matt explores the sector’s challenges with data, and urges it to really, really, acknowledge its importance and potential.

Click here to Read More...

Share

Quality Street – From sweets to reality

There’s people who love data, and people that just stare at it and wait for something magical to happen to make it interesting all of a sudden. That’s what Caroline Duvier has done here: make it interesting. She uses baking and sweets to talk about data and how you can consider data to be the ingredients of a wonderful cake called ‘happy residents’!

Click here to Read More...

Share