730 Days Later – where are we two years on from the Social Housing Green Paper?

Image of green houses by Dawn Hudson from publicdomainimages.net

By: Rose Klemperer @RoseKlemperer

The sector waited for the Social Housing Green Paper (the “SHGP”) with bated breath and we were promised it would be “the most substantial report of its kind for a generation”.
However, its arrival saw little meat on the bones of the commentary which preceded its arrival. So, what’s happened in the subsequent 24 months?

My nod to Danny Boyle’s post-apocalyptic film ‘28 Days Later’ in the title is a clumsy acknowledgment that, to put it mildly, it’s been a funny old two years, hasn’t it? As I sit writing this article from my home office, set-up on what was my dining table, I can’t help but think that the August 2018 me really had no clue what the next 24 months would bring.

The morning of 14th August 2018 I texted my colleagues “Social Housing Green Paper out today!!” and rushed to the office (remember them?!) to get ready to devour the long-awaited, much-hyped, SHGP. In honesty, whilst enthused about the tenant roadshow which preceded it and the resulting input, I was left feeling a little lacklustre about the real changes we would see as a result of the SHGP.

The follow-up White Paper, which was promised for Spring 2019 is yet to arrive, delayed in the mire of Brexit negotiations; however, we are told that we won’t have to wait that much longer. In the interim, how has the housing sector fared in the strangest of times in addressing the key principles identified in the SHGP and what’s next?

The SHGP set out the Government’s five principles for ‘a new deal for social housing’; I revisit them in turn below.

Decent and safe homes

Published 14 months after the Grenfell Tower fire, the SHGP noted that the last review of the Decent Homes Standard was in 2006 and asked, as part of the consultation, whether this should be reviewed.

Today, 26 months after the Grenfell disaster, the Grenfell Tower Inquiry rumbles on and, whilst we have seen a consultation on the Future Homes Standard (which proposes to increase energy efficiency requirements for new homes), no steps have been taken to consult on/review the Decent Homes Standard.

We have seen the Homes (Fitness for Human Habitation) Act 2018 (the “Act”) come into law in March 2019 which, whilst operating under a different remit to the Decent Homes Standard, was aimed at ensuring that rental homes were safe. The Act empowered social housing tenants to take action against their landlord where the property failed to meet the Decent Homes Standard. We are yet to see the full impact of the Act and assess its full impact, given that it has only applied to nearly all existing tenancies since 20 March 2020.

Most recently, the draft Building Safety Bill (the “Bill”) was published, which aims to improve building and fire safety. The Bill is the result of Dame Judith Hackett’s proposals following her review of Building Regulations and Fire Safety published in May 2018. Alongside proposals to introduce a new Building Safety Regulator, the Bill would impose more stringent requirements on the built environment sector around building safety standards.

Effective resolution of disputes

The SHGP emphasised the need to improve and speed up the resolution of
complaints, particularly in the light of evidence of Grenfell residents’ complaints falling on deaf ears for years before the tragedy occurred. The handling of complaints was one of the prevailing concerns raised by tenants during the then housing minister(s) roadshow in the build up to the SHGP.

The Housing Ombudsman has recently published a new Complaint Handling Code (the “Code”) which was developed in conjunction with sector stakeholders, and provides greater powers to the Housing Ombudsman. It is intended that the Code will enable Boards to foster a culture of learning which can then be used to drive improvements in service delivery and ultimately lead to better relationships between landlords and their tenants.

The Code certainly has ‘teeth’ when it comes to addressing landlords whose
compliance with the Code is of “significant concern” and creates a direct link between the Regulator of Social Housing and the Housing Ombudsman. My colleague, Ellen Damlica, wrote a useful article answering the key questions regarding the Code, read it here.

Empowering tenants and strengthening the Regulator

The SHGP raised the question of giving the Regulator “sharper teeth” and suggested the introduction of league tables relating to performance of services such as repairs and neighbourhood management. Housing associations’ performance would be scored against key performance indicators with the possibility of penalising low-performing landlords by limiting their ability to apply for grant funding.

After the SHGP initial consultation closed in November 2018 there was widespread push back against league tables following warnings that they could prove “counter-productive” and encourage the wrong priorities. As a result, it’s now understood that it is unlikely that league tables will be introduced.

Regarding regulation, the SHGP linked to an accompanying consultation on the ‘Review of social housing regulation’ which specifically focussed on the consumer standards. This closed in November 2018 and, according to the gov.uk website, the feedback is still being analysed.

The current role of the Regulator, and its statutory obligations to ‘minimise
interference’ and act in a way which is ‘proportionate, consistent, transparent and accountable’ is prescribed in legislation. Any move away from this, particularly when strengthening the Regulator’s powers in relation to how it enforces the consumer standards, would require a change in law.

Given Brexit, trade talks, Covid-19, a worldwide economic crisis etc. any legal amendment to give effect to a strengthened Regulatory role has, understandably, not been tabled. Similarly, the Regulator simply doesn’t have the resources available currently to absorb a proactive approach to regulation of the consumer standards.
However, the Regulator has reiterated that all housing providers should be able to demonstrate compliance across all aspects of the consumer standards. This includes how providers engage with tenants, how neighbourhood issues are dealt with and that tenants’ homes are safe and meet the full range of statutory health and safety obligations.

The 2018/19 English Housing Survey concluded that private tenants were more satisfied than social tenants. There’s plenty of discourse as to why this is so but, in short, the results arguably demonstrate that there’s still a lot to be done when it comes to empowering social housing tenants. Since the SHGP there has been a lack of government action in relation to this point but the sector is leading the way regardless. Lots of organisations are prioritising tenant engagement within business plans.

The National Housing Federation’s ‘Together with Tenants’ charter (the
“Charter”) launched, with 133 ‘early adopter’ housing associations signing up to it. The Charter aims to make housing associations more accountable to tenants. The National Housing Federation also released the final consultation on its Code of Governance (the “draft Code”) in early August. The draft Code, which was built on the back of sector responses to the initial consultation, contains more emphasis on accountability to stakeholders, including residents. It includes new explicit requirements for:

  • opportunities and information to be provided to allow residents to scrutinise the work of the organisation and to hold it to account; and
  • people with direct lived experience (or particular insight into) the communities services by the organisation to be represented in board or committee structures.

Compliance with the Charter will go some way to evidencing this.

Addressing stigma

A common thread running through the SHGP was stigma. Two years on, in the wake of the murders of George Floyd and Breonna Taylor and the Black Lives Matter movement highlighting worldwide problems with prejudice, the uncomfortable truth that ‘institutional indifference’ lives on sadly continues to ring true.

It’s of little comfort to anyone when I acknowledge that so much more still needs to be done when it comes to addressing stigma within the housing sector. Unfortunately, given the lack of tangible suggestions proposed in the SHGP, not much has been done to directly address this. My colleague, Sharon Thandi, wrote a thoughtful article considering ‘Housing’s diversity challenge – time for a bold approach to embracing inclusive leadership’, which you can read here on SHM.

It should also be noted that the current Government’s focus on home ownership and language about providing renters with the “chance” to own their own home won’t do anything to allay the ‘poor door’ connotations still occasionally linked to social housing. When you compare England’s attitude towards social housing with, for example, the Netherlands where almost one in three houses is a social housing unit, it is clear that attitudes can be very different. But changing the current attitude would require a complete overhaul of the English approach to home ownership.

Design was one area noted with a role to play in reducing stigma. In October 2019 we saw Norwich Council’s Goldsmith Street awarded the prestigious RIBA Stirling prize, the first time a social housing project has won the award. This was heralded by some as overdue recognition of the importance of good social housing design.

The final report of the Building Better, Building Beautiful Commission was also published in January 2020. The report openly challenged some Government policy (for example, it recommends that the Government should stop the sale of public land to the highest bidder) and voiced support for sustainable, affordable and high quality over quantity developments.

January was a lifetime ago compared to where we are now, seven months later. As the Government and the housing market struggle in the wake of Covid-19, we wait to see what steps, if any, will be taken by the Government to truly address these issues.

Boosting the supply of social housing and supporting home ownership

Linked to the need for good quality design, the need for more social homes was also acknowledged as vitally important within the SHGP. Although the Government recognised the importance of social housing in the SHGP stating: “social housing remains central to our supply ambitions”, we have continued to see shifting uncertainty in the relationship between housing associations and the Government. As mentioned above, the Government has a clear preference to boost home ownership.

A key focus was supporting local authorities to build and, since August 2018, we’ve seen the local authority borrowing cap scrapped and the number of local authorities creating their own house building companies (including some established through a joint venture) increasing. Homes England also announced more strategic partnership rounds with funding of more than £1.74bn provided to housing associations to assist
in delivering housing targets. It was announced recently that the Affordable Homes Programme would be extended from 2021 with a multi-year settlement of £12.2bn to deliver up to 180,000 new affordable homes.

Grant funding as a whole has decreased significantly and, although we’ve seen some grant funding announcements (as above), it’s not enough to deliver the number of social homes needed. Similarly, with reliance on the cross-subsidy model being found to be “vulnerable and likely unsustainable” a report by the Housing, Communities and
Local Government Committee has recently concluded that 90,000 new social homes are needed every year. But because this will only be possible with a significant increase in funding support from the Government for housing providers, it appears that we still have some way to go.

The Government has continued to move forward with manifesto commitments which support home ownership including introducing improved routes to affordable home-ownership by implementing flexibility for shared ownership tenants to staircase in smaller increments of equity. However, the shared ownership proposals attracted criticism about the practicality of the suggestion, including that due to the fact that
each equity purchase attracts professional fees this could, in-fact, negate the
affordability of the proposal.

The Right to Buy consultation, which closed in October 2018, is yet to produce a report. The Voluntary Right to Buy Midlands pilot (the “pilot”), which was due to complete on 31 March 2020, was recently extended to an unconfirmed date later this year. It was anticipated that the pilot would see 3,000 homes sold; however, to March 2020, 1,526 sales had been completed indicating that the demand has been much lower than expected.

The SHGP considered the benefits of housing models including Community Land Trusts, Tenant Management Organisations and House Co-ops and openly questioned a stock transfer programme shifting local authority housing to community-based housing providers. However, the Community Housing Fund, which was launched in July 2018, ended in March 2020 and, despite well-coordinated lobbying spearheaded by the National Community Land Trust Network, no announcement to extend it was made in the Spring Budget 2020.

Most recently, the Government published the planning white paper ‘Planning for the future’ on 6 August 2020 (the “White Paper”). The White Paper was trailed as a complete planning overhaul; however, plans to scrap Section 106 agreements have dominated headlines and been met with concern by the social housing sector.
Section 106 agreements were the single biggest contributor to the numbers of affordable homes being built in 2019. The alternative proposed by the White Paper, a new infrastructure levy based on the overall value of a development which will be paid into a pot to fund local infrastructure, has been met with criticism.


Two years is a long time but what has actually materialised from the SHGP? Not enough, full stop. The housing crisis lives on and (yes, I’m going to say it) in these unprecedented times, the housing sector is juggling more priorities than ever. Baby steps have been taken in the right direction but the proposed scrapping of Section 106 agreements could herald a massive step backwards for addressing the housing crisis and providing enough affordable homes.

The relationship between providers and the Government is, once again, difficult; however, despite previous rent cuts, reduced grant funding, welfare reform etc. the sector continues to innovate to meet need. Hopefully this will go some way to rewriting the message between policy makers and providers. As we free-fall into the second recession in two decades we cannot underestimate the decimating effect this will have on those most in need in our communities. Social housing has and always will play a vital role in addressing disparities within society and, in the face of a recession and rising unemployment, we need more social housing available.

Whilst I still feel lacklustre about the impact of the SHGP, I continue to feel buoyed by the enthusiastic and innovative leaders, at all levels, within the sector. Wherever we are in the next 24 months I know that we’ll be working together to make things better.

About the Author

Rose Klemperer is a Senior Associate in the Housing corporate and Governance team at Penningtons Manches Cooper LLP and Co-Chair of the Women in Social Housing Midlands region.   Roses Twitter is: @RoseKlemperer, give her a follow!.

Rose’s website profile can be found here: https://www.penningtonslaw.com/people/k-o/rose-klemperer 


One thought on “730 Days Later – where are we two years on from the Social Housing Green Paper?

  1. That there was a consultation on whether there should be A Voice for Tenants (to which the answer was an overwhelming Yes) is now not even noted as not being something delivered! Speaks volumes.

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