Innovation isn’t Rocket Science

We always think of innovation as being ‘digital’, ‘technology’, ‘shiny’ and combining this into ‘groundbreaking’ stuff, like rocket science…

But, just because rocket science is innovation, innovation isn’t rocket science. Too often we see ‘digital’ and ‘technology’ as the goal, rather than improving people’s lives.

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Language Matters: It ain’t what you do it’s the way that you do it…

We use language every day, in everything we do. Whether it’s spoken, written, signed or even drawn. It’s how we communicate, and, as recipients get an idea of what people think of us. That’s why language matters in social housing.

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The Digital Threat From Within: The Need for Data Integrity Experts

When we talk of digital exclusion and people not being able to ‘do things digitally’, we often or mostly talk about the people who use our services. But what about the people providing your services; do they know what they’re doing?

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