A while ago, in August of last year to be precise, I read the article ‘Out of Our League‘ by Alistair McIntosh, CEO of HQN.
Society, including the housing sector, has a tendency to use words like ‘vulnerable’ as an umbrella term, and to use phrases like ‘giving a voice’ when talking about pepole who for some reason or another have been placed in a position of less power, by others, potentially them.
This article explores what the use of these phrases implies and which power imbalances it creates and upholds. It argues that the sector should stop using language like this and works towards an inclusive language that doesn’t contribute to maintaining power imbalances and stigmatising perceptions.
Leading technology provider Alertacall has published the results of its new survey examining digital engagement trends in social housing, providing a snapshot of the importance of technology for residents throughout the COVID crisis.
This article shares the key findings.
PhD Researcher and SHM co-founder Hannah Absalom asks tenants for their opinions on new ways of delivering services to tenants.
The anonymised findings will be used to contribute to academic research, and also a findings report to the sector.
The aim is to ensure tenants influence the future of services that are ultimately supposed to benefit them.