When we talk of digital exclusion and people not being able to ‘do things digitally’, we often or mostly talk about the people who use our services. But what about the people providing your services; do they know what they’re doing?
Category: Research & Learning
Come Dine With Me – And Other Ways to Create Great Partnerships
By Caroline Duvier @Caroline_Duvier I would argue that the social housing sector is one of the most important public service sectors in the UK, if
Can Organising the Environment Undermine Crime and Urban Decay? Ideas from the Netherlands
This article explores a Rotterdam area partnerships approach to organized crime/urban decay, and includes overviews of new understandings around this topic that will be of
Low-Income Housing and labeling/labeling – A Report from Pakistan
How we talk about social housing, market it and find new funders to build more of it is not a straightforward thing. Language matters, and has a lot more power and influence than people think. Sana Malik, a PhD student at Universiti Sains Malaysia, shares with us how language matters in the case of social housing in Pakistan.
Quality Street – From sweets to reality
There’s people who love data, and people that just stare at it and wait for something magical to happen to make it interesting all of a sudden. That’s what Caroline Duvier has done here: make it interesting. She uses baking and sweets to talk about data and how you can consider data to be the ingredients of a wonderful cake called ‘happy residents’!
Exempt from Responsibility? Addressing social inequalities in the exempt accommodation sector
This articles shares some findings and asks the reader to dive a bit deeper into a report on Exempt Accommodation that argues that there is a risk that it runs exempt from responsibility.
Running and supporting Work Clubs – Time for a Re-Think
By Dr Gaby Wolferink @drgabywolferink Many housing associations and local councils support, fund and run a variety of community groups in their localities. Among those
Planning in a Post-Coronavirus Britain
By Charles Goode As I write from my office, which is my shed in the garden to make the most of the lovely spring weather,
Algorithms and segmentation. Reflections on the ethics and practical use in social housing work with tenants.
By Hannah Absalom @HousingHannah Algorithms, segmentation, big data, predictive analytics are buzzwords that sound mysterious and complicated; possible silver bullets to solve some of the