Assumption is the mother of all f*ck-ups – Key Digital Exclusion lessons from a prime-time hospital drama

More and more prime-time television series address everyday issues. From covid to Black Lives Matters, the last year has seen a surge in TV writers sharing their thoughts about the world and ‘the system’ through their series. New Amsterdam is one such series. A modern hospital drama. It has (and still is) addressing Covid and BLM in very (much needed) painful ways, and combined it in its latest episode with a focus on (effects of) digital exclusion. Dr Gaby Wolferink gives you the key lessons here.

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